Frequently Asked Questions
Everything you need to know about our luxury silk collection
What type of silk does SilkSilky use?
We exclusively use 100% Grade 6A Mulberry silk, which is the highest quality silk available on the market, ensuring maximum durability and a luxurious sheen.
How should I wash and care for my silk garments?
We recommend hand washing in cold water with a pH-neutral detergent. If using a machine, select the delicate cycle and place items in a mesh laundry bag. Always air dry away from direct sunlight.
How long does shipping take?
Standard shipping typically takes 7-12 business days, while expedited shipping arrives within 3-5 business days. Processing usually takes 1-2 days before the order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition with tags attached. Please note that for hygiene reasons, silk intimate apparel cannot be returned.
Does silk bedding help with skin and hair health?
Yes, the smooth surface of Mulberry silk reduces friction, which helps prevent hair breakage and skin sleep creases. It is also naturally hypoallergenic and breathable.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.